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FIFTH GEAR / CUSTOMER CARE

Terms of Service

The details behind your shopping experience.

SCHEDULED EFFECTIVE DATE / JANUARY 1, 2027

1. About Fifth Gear Watches

These terms describe shopping with Fifth Gear Watches, an online store for adults serving the United States. The legal seller is Fifth Gear Watches, located at 257 Irving Street, Framingham, MA 01702, Massachusetts, United States. Customer support: support@fifthgearwatches.com. Scheduled effective date: January 1, 2027. Customer support is available by email only.

2. Using this website

Use this website lawfully and provide accurate information when creating an account or placing an order. Keep your account credentials confidential and contact us if you suspect unauthorized access. Do not misuse the website, interfere with its operation or submit fraudulent orders.

3. Products and descriptions

We sell new watches only. Review the individual product page before purchasing. Brand, model, movement, dimensions, materials, condition and included accessories are specific to each listing. Screen settings and photography can affect the appearance of colors and finishes. If a specification or image is unclear, contact us before ordering. These statements do not limit your rights if an item is faulty or materially different from its description.

4. Brands and watch comparisons

Brand names identify the products described. A stylistic comparison does not establish an affiliation, endorsement or authorized-dealer relationship. Any such relationship must be expressly identified and accurate. Do not assume that a manufacturer warranty applies unless the listing and applicable warranty terms confirm it.

5. Orders, pricing and payment

Prices, applicable taxes, shipping charges and the available payment methods are shown during checkout. Review the total before submitting an order. We offer credit and debit cards through WooPayments, Apple Pay, Google Pay, Affirm, Cash App Afterpay and Klarna. The options shown at checkout depend on your device, order, location and provider eligibility. Installment services have separate approval requirements, repayment schedules and provider terms. While the store is in test mode, transactions are simulated and no real charge is collected.

6. Order confirmation and changes

An order acknowledgment records receipt of your order. If stock, pricing or another material issue prevents fulfillment, we will contact you with the proposed resolution. We will not substitute a different item or impose an increased price without your agreement. Any cancellation and refund must comply with applicable law. Contact us promptly to request an address change or cancellation; changes may not be possible after dispatch.

7. Shipping, returns and warranty

The Shipping, Returns & Refunds and Warranty pages provide the relevant conditions for your purchase and should be read together with the product listing. A later website update does not retrospectively remove rights or promises applicable to an order already placed.

8. Watch Finder

The Watch Finder helps compare preferences with catalog information. Its suggestions are informational and do not guarantee fit, comfort or suitability for a particular activity. Confirm the product specifications and any water-resistance guidance for the exact model before use.

9. Content and third-party services

Website content may be protected by intellectual-property rights. You may browse and use the site for personal shopping; this does not grant permission to reproduce protected content commercially. Third-party services and linked websites are subject to their own terms and privacy practices.

10. Your rights and policy updates

Nothing in these terms excludes consumer rights or remedies that cannot lawfully be excluded. These terms do not impose mandatory arbitration or a class-action waiver. Material changes will be identified with an updated effective date.

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